Terms of approved app maintenance

After Make approves your custom app, any Make user can use your custom app. You have to maintain the app to keep the app working. That involves:

• updating the custom app when a relevant part of the service API changes

• fixing bugs the users report

• submitting API checkups

• checking feature requests on the Make Idea Exchange regularly

If you actively maintain the custom app, users can use the app with confidence. The users don't have to worry that their scenarios might stop working with new service updates.

Fix reported issues

When a user reports an issue, Make validates the issue. If the issue is valid, we contact you via e-mail with a request to fix the reported issue.

At Make, we make sure that everything works for our customers. If you do not fix the validated issue or stop communicating with Make, we will access the app's code and fix it for the app's users.

API checkup

Make sends you a request to update the custom app's API checkup every six months.

The Make API checkup helps you and Make to:

• watch changes in API and API's docs

• make sure the app is up-to-date

• manage deprecations of endpoints or API

• manage new versions of the API

• inform users about shutdowns and other cases in advance

The API checkup form contains the following data about the service API:

Please ensure your integration is kept current with the latest API.

If the Make integration is not actively maintained, we reserve the right to assume ownership of the custom app to ensure uninterrupted service for its users.

Feature requests on Make Idea Exchange

When Make users miss a feature in an app, they can submit a new request to the App Improvement Ideas board.

We recommend you check the list of feature requests for your app regularly and respond to them. You can use the search bar for listing requests which mention your app.